Terms of Use

The terms “We”, “Us”, “Our”, and “Company” individually and collectively refer to Hermademan, and the terms “You”, “Your”, and “User” refer to any person accessing or using our website, placing an order, or contacting us through phone, WhatsApp, or email.

By accessing this website or using our services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

Use of Website

The content on this website is provided for general information and ordering purposes only. We reserve the right to modify, update, or discontinue any part of the website or services without prior notice.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

Food Orders and Availability

All food items displayed on the website are subject to availability. Menu items, prices, portion sizes, and ingredients may change without prior notice.

Images shown on the website are for representation purposes only and may vary slightly from the actual dish due to natural variations in preparation.

Ordering and Payments

Orders may be placed through phone, WhatsApp, or other communication methods mentioned on the website. Payments are accepted through UPI or other approved digital payment methods.

Hermademan does not store sensitive payment information such as UPI PINs, card numbers, or banking credentials.

Customers may be requested to share payment screenshots for order confirmation and verification purposes only.

Delivery Policy

We make reasonable efforts to deliver food within the estimated time communicated at the time of order. However, delivery timelines may vary due to traffic, weather conditions, location accessibility, or unforeseen circumstances.

Hermademan shall not be held responsible for delays caused due to factors beyond our control.

Customers are responsible for providing accurate delivery details. Any delay or non-delivery resulting from incorrect information provided by the customer shall not be the responsibility of Hermademan.

Cancellation and Refund Policy

Once an order is confirmed and food preparation has started, cancellations are not permitted.

If an order is cancelled by the customer before preparation begins, a refund may be considered at the sole discretion of Hermademan.

No refunds shall be issued for delays caused due to external factors or customer unavailability at the time of delivery.

In case of genuine issues related to food quality or incorrect orders, customers are requested to contact us immediately for resolution.

Disclaimer

The information, content, and services provided on this website are offered on an “as is” and “as available” basis.

Hermademan makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of the website content or services.

We do not guarantee uninterrupted or error-free access to the website.

Consumption of food is at the customer’s discretion. While we follow hygienic cooking practices, customers with specific allergies or dietary requirements are advised to inform us before placing an order.

Limitation of Liability

Hermademan shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or services.

Our liability, if any, shall be limited to the value of the order placed by the customer.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Hermademan and may not be copied, reproduced, or used without prior written permission.

Changes to Terms

Hermademan reserves the right to modify these Terms of Use at any time. Any changes will be effective immediately upon being posted on this page.

Governing Law

These Terms of Use shall be governed and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts.

Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us using the details provided on our website.